Latest News Updated

COVID-19 Testing Centers in Pleasanton
  • Local Regional Testing Site at Alameda County Fairgrounds

    The regional COVID-19 testing site at the Alameda County Fairgrounds has been extended through Friday, June 5 from 9:00am-1:00pm (or while supplies last), Monday-Friday. Testing is available for asymptomatic residents age 10 years and above in the cities of Pleasanton, Dublin, and Livermore. No appointment is needed. Testing at this site is to determine if a patient is currently infected.

    Additional Testing Site Information
Letter from our Mayor, City Council, City Manager, & City Employees


Thank you, Pleasanton!

All of us chose Pleasanton as a place to live, raise families, create businesses, and work together. 

Now, in the midst of this worldwide COVID-19 pandemic, all of us can see why we chose this special community to call home. The outpouring of support, love, generosity, giving, caring and shared concern for one another during this crisis is what makes Pleasanton a special place to live and work. 

Here’s what we see that gives us great hope and bolsters our spirits:

Families, seniors, citizens and businesses are working together to shelter in place, to provide assistance to each other, to work safely from home, to reach out to those in need and provide food, goods, donations, and to help others in any manner during this unprecedented and scary time.

At Stanford Health Care-ValleyCare hospital and throughout the city, our community physicians, nurses and medical staff are here for us providing lifesaving medical services. Frontline first responders from the Pleasanton Police Department and Livermore Pleasanton Fire Department are on the job and protecting us.

While schools are physically closed, and our students miss the experience of attending classes and joining with friends, our teachers and administrators have quickly adapted and are remotely educating the future of our community -- our children. And while sheltered in place with their children, parents are keeping their families, their work obligations, and their neighborhoods strong. 

Employees at grocery stores and essential businesses are working long days to provide vital food and supplies, while Pleasanton Garbage Service maintains recycling and trash to keep our city clean and safe.

City staff is delivering public safety, essential maintenance services, and important communications to our community. As well, the Pleasanton Weekly is publishing news of importance to ensure everyone has access to the information they need.

We recognize the tremendous fear and dire healthcare threats to us locally and throughout the world. Yet, as we live through this unprecedented period in history, we are thankful and proud of everyone in Pleasanton. We have come together as a community to help each other, to protect each other, and to safeguard the community we call our hometown.

THANK YOU, Pleasanton!

Sincerely,

Mayor and City Council

City Manager

City Employees


Number of confirmed COVID-19 cases in Alameda County:

3,097


Number of confirmed COVID-19 cases in Pleasanton:

59

as of

Alameda County COVID-19 Dashboard
Social Media Updates

Frequently Asked Questions


City of Pleasanton Services and Programs
  • Local Regional Testing Site at Alameda County Fairgrounds

    The City of Pleasanton in partnership with Stanford Health Care - ValleyCare, cities of Dublin and Livermore, and the Alameda County Fairgrounds will open a regional testing site beginning Monday, April 27 at the Fairgrounds. Expanded COVID-19 testing by Stanford Health Care - ValleyCare clinicians as well as medical evaluations for potential testing will be available for residents of Pleasanton, Dublin, and Livermore Monday through Friday from 9:00am-5:00pm.

    Additional Information and Eligibility Requirements

  • Stanford Health Care - ValleyCare Medical Center
    Located in the parking lot at 5555 W. Las Positas Blvd., Pleasanton from 1:00pm-5:00pm Monday through Friday for anyone with a physician’s order and non-acute symptoms can be tested. Call 650-736-5211 for an appointment.

Due to the Alameda County Health Department revised Shelter in Place Orders effective Monday, May 4, 2020, all City of Pleasanton offices remain closed through May. The revised Order does allow for all construction work to continue. We will be conducting building inspections as soon as possible. Thank you for your patience during this time.

Effective May 4, 2020: 

  • Construction Projects:  All construction projects are subject to safety protocols included in the Alameda County Order of the Health Officer No. 20-10 dated April 29, 2020. Please review the Appendix B-1 for Small Construction Project Safety Protocol or Appendix B-2 for Large Construction Project Safety Protocol. Complete a COVID-19 Construction Project Safety Certification and post at the job site.
  • Building Plan Review:  We are only accepting digital building permit applications, at permitapps@cityofpleasantonca.gov. Digital plans are strongly requested as well, through the same email address. Contact our staff to upload large files to our ftp site. Electronic building permit applications and information is available on the City website here. We are plan checking electronically, and routing electronic plans to our plan check consultants for review.    
  • Planning:  We are only accepting electronic Planning applications during this time. Please visit our Electronic Planning Submittal page for more information and instructions. We are available to answer zoning, land use and development questions at pod@cityofpleasantonca.gov.
  • Engineering:  We are only accepting engineering permits for emergencies relating to health and safety associated with sewer, water or utilities by calling 925-931-5650 during normal business hours.    
  • Payments:  All payments must be by credit card via phone. Payments will be processed on Tuesday and Thursday only

  • Building Inspections:  Inspection requests can be done online at www.pleasantonpermits.com or by calling 925-931-5300, Press 1. Inspections may be conducted through a video session on your smart phone or tablet at the jobsite. You will be contacted the morning of your inspection to coordinate the time of your inspection. All construction safety protocols must be in place and a signed COVID-19 Construction Project Safety Certification form provided to our inspector prior to the inspection.

Limited Building and Safety Division Services through May:
  • We are only accepting digital building permit applications, at permitapps@cityofpleasantonca.gov. Digital plans are strongly requested as well, through the same email address. Contact our staff to upload large files to our ftp site, or when allowed, to arrange drop-off and pick-up of paper plansets at our Permit Center. Electronic building permit applications and information is available on the City website here.
  • Plan checking is being done electronically, and routing electronic plans to our plan check consultants for review.
  • All payments must be by credit card via phone. Payments will be processed on Tuesday and Thursday only.
  • For general building questions, please email buildingdivision@cityofpleasantonca.gov.
  • All construction projects are subject to safety protocols included in the Alameda County Order of the Health Officer No. 20-10 dated April 29, 2020. Please review the Appendix B-1 for Small Construction Project Safety Protocol or Appendix B-2 for Large Construction Project Safety Protocol. Complete a COVID-19 Construction Project Safety Certification and post at the job site.

BMX park, Skateparks, and Callippe Preserve Golf Course have all re-opened with safety guidelines.

BMX park and Skatepark safety protocols:

  • If NOT from same household, stay 6 feet apart and DO NOT share equipment.
  • Everyone must wear face coverings.

Callippe Golf Course safety protocols: https://www.playcallippe.com/

Tennis courts will open on May 16 at 8:00am with safety guidelines:

  • Tennis courts are open ONLY for singles from the same household.
  • Face coverings are required except while exercising.

Yes, Camp P-Town will be held daily from 7:30am-5:30pm starting June 1-July 2. Camp is for children from essential worker families and those who are able to work outside the home as of May 18. Children must be between the ages of 6-12.

For more information or to sign up for either camp please visit www.pleasantonfun.com or call 925-931-5340.

The City has received numerous comments about closing Main Street so that restaurants and other open businesses can have additional space to seat customers while meeting social distancing requirements. We’re aware that such street closures have been done in other cities and are in communication with the Pleasanton Downtown Association about this idea for when restaurants are allowed to seat customers.


Local Food and Shelter Services

Our City has received many generous and kind offers to help provide resources to our frontline workers- police, fire, and health care professionals. While our frontline workers are humbled and grateful for the outpouring of food donations, we are requesting all donations instead be made to local non-profits, or a non-profit of your choice, who are serving our most vulnerable residents.

Local non-profits to support:

CityServe of the Tri-Valley offers connections to a number of resources, such as food banks and shelters, for those in need.

Tri-Valley Haven food pantry hours Monday through Wednesday from 1-5pm and Thursdays from 1-7pm and Fridays from 12-4pm


Library and Recreation Services

Beginning Monday, May 25, 2020, the library book drop will be open to accept returned library materials only. Donations will not be accepted. Items will be cleared from accounts over the next few days.

Our facilities may be closed, but that doesn't mean you can't still take advantage of the many library and recreation resources available online. Visit the Virtual Library & Recreation Center where you'll find a great selection of free applications, online services and quality content that you can access from home. Whether you're looking for entertainment or education, there's something here for you.

Local Policies

Yes, property owners are required to maintain their property free of hazards, including any hazard created by the presence of weeds, grass, brush, debris, growth or other matter which may support fire travel. Per the countywide Stay at Home Order, residents can still hire workers to help manage your hazardous vegetation. For more information, please see the Livermore-Pleasanton Weed Standards for 2020.

  • California Climate Credit: The CPUC is using the CA Climate Credit to reduce April, May, and June 2020 energy bills – To see the full proposal please link here - https://bit.ly/2X3NzZd To comment on the proposal please link here - https://bit.ly/2wW67zW.
  • Moratorium on Utility Disconnections: Ordered all CPUC-regulated energy, water, sewer, and communications providers to halt customer disconnections for non-payment. Utilities must also restore service to those whose service was disconnected prior to the CPUC’s March 17, 2020 order.
  • Suspended Renewal Requirements: Ensured continued affordable access to communications and energy services by suspending renewal requirements for the low-income programs CARE and the Family Electric Rate Assistance programs.
  • Ensuring Full Access to CARE: The California Alternate Rates for Energy (CARE) program provides a 20 to 35 percent discount on utility bills. Many people who have recently lost their job due to COVID-19 will be eligible for the program. Customers just have to call their utility and ask to be enrolled. Information on participating in the program, including monthly income limits, can be found on the CPUC’s website at www.cpuc.ca.gov/General.aspx?id=976.
  • Non-essential shutoffs: CPUC is working with utilities to ensure that they cancel all non-essential proactive shut-offs they have planned.
  • Protecting Contractors: Ensured that large investor-owned utilities help the economic stability of the large contractor workforce that provides energy efficiency upgrades to low income Californians.
  • Reliable Broadband: Asked the largest wireless and Internet service providers to consider suspending data caps and data coverage charges if they have not already done so.

For a list of consumer protection provisions utilities are enacting in response to the COVID-19 pandemic www.cpuc.ca.gov/covid19protections 

Pleasanton Farmer's Market will re-open on Saturday, May 9 for Pleasanton residents with a new configuration on W. Angela Street and the parking corridor from W. Angela and Abbie Street. Special Market hours for persons 60+ year will be from 8am-9am. General access will begin at 9am. All social distancing protocols must be practiced at all times by vendors and patrons including the wearing of face coverings. No pets are allowed.

Pleasanton Farmer's Market Safety Guidelines:https://pcfma.org/pcfma-coronavirus/

The transfer station operated by Pleasanton Garbage Service has remained open for dumping seven days a week from 8:00 am - 4:00 pm. The buy back center is temporarily closed and will reopen at a later date.


Alameda County Guidelines and Programs

Alameda County Public Health Department has not met the State’s regional variance attestation requirement to allow for stage 3. 

Alameda County Public Health Department current Health Order issued on May 18, 2020 does not provide a sunset date for sheltering in place as previous Orders provided.

The changes from the most recent Shelter in Place Order from Alameda County can be found at the following link: 5.18.20 Shelter in Place Summary.

Yes, following the Judicial Council of California's emergency meeting, California Attorney General Xavier Becerra issued updated guidance to California tenants, alerting all tenants of the following aspects of the statewide rules currently in place. During the ongoing state of emergency and for 90 days after it is lifted, the Judicial Council rule prevents new eviction cases from proceeding, except where a court determines that eviction is necessary to protect public health and safety. Additionally, eviction trials in existing cases will be delayed for at least 60 days. Finally, under the Governor’s executive order, until May 31, 2020, qualifying tenants who retain documentation to prove their inability to pay rent and timely notify their landlords that they cannot do so are protected against lockout by the sheriff. Additional information can be found on the Attorney General's Press Release.

In light of concerns surrounding COVID-19 (coronavirus), the City of Pleasanton and Zone 7 Water Agency would like to reassure residents and businesses that this virus has no impact on the safety or supply of your drinking water.

EPA recommends that Americans continue to use and drink tap water as usual. The World Health Organization (WHO) has stated that the, “presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low.” For more information, please visit www.zone7water.com.

The Office of the Alameda County Treasurer-Tax Collector (ALCO TTC) recognizes that Alameda County residents are being impacted by the COVID-19 Shelter-In-Place (SIP) Order commencing on March 17th and currently extended through May 31st In addition to health issues, taxpayers may be experiencing severe financial hardships due to the virus and the SIP Orders.

Therefore, ALCO TTC will consider applications for waivers of penalties, interest, and costs for delinquent taxes if the reason for delinquent payment is due to demonstrated COVID‐19 related circumstances such as health or financial hardship to the taxpayer, and the other elements of the statute are met.

For more information, please see the policy issued from the ALCO TTC.


Essential Services


What Community Development Services Are Available?
Essential Businesses


What is an Essential Business?
Pleasanton Business Support

The City of Pleasanton values the local business community and we share in your concerns in how to continue to navigate through this time of uncertainty and hardship. Please visit our business support resource center for useful information on business and employee relief, and ways to you can support Pleasanton businesses.

New

Community Email Newsletters

Shelter in Place Orders

Pleasanton Unified School District COVID-19 Information

For Pleasanton Unified School District Families, here is the latest information from the school district regarding COVID-19: PUSD COVID-19 Update Page.

What is Coronavirus (COVID19)?

Novel coronavirus COVID-19 is a virus strain that originated in Wuhan, Hubei Province, China that has spread among humans since Dec. 2019. Coronaviruses usually cause mild respiratory illnesses, such as the common cold. Some coronaviruses have caused more severe illness, such as severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS).

CDC: Coronavirus Disease 2019 (COVID-19) Situation Summary

How does the Coronavirus spread?

COVID-19 primarily spreads when an infected person coughs or sneezes releasing droplets which can travel up to 6 feet. Another person can become infected if these droplets enter their mouth, nose, or eyes directly or through their contaminated hands. An infected person who coughs or sneezes into their hands and touches surfaces such as phones, tables, door handles, or toys can contaminate them.

CDC: How COVID-19 Spreads

What to do if you are sick with COVID-19?

Call ahead to a healthcare professional if you develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, and have been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread. Tell your healthcare professional about your recent travel or contact. Your healthcare professional will work with your state’s public health department and CDC to determine if you need to be tested for COVID-19.

Alameda County Health: What To Do When Sick

Stigma and Fear

We recognize that public health emergencies, such as the Coronavirus 19 outbreak can be stressful for residents and our community, and lead to social stigma and discrimination by associating a disease to a population or nationality, even though not everyone in that population is at risk. A disease like the Coronavirus 19 can make anyone sick regardless of their race or ethnicity.

Dispel and Share Facts About COVID-19

Managing Emotional Health During Uncertain Times

To receive timely updates, follow us on social media @cityofpleasantonca.