Playground safety protocols:

• Everyone 2 years and older must wear a face mask
• No eating or drinking while at the playground to ensure face mask are on at all times
• Maintain social distance from others not in your household
• Bring your own hand sanitizer and wash hands before and after playground use
• If the playground is crowded, limit visit to 30 minutes to give others a turn
• If you are sick or considered high risk, please do not visit the park while others are present

BMX park, Skateparks, Tennis courts, and Callippe Preserve Golf Course have all re-opened with safety guidelines.

BMX park and Skatepark safety protocols:

• If NOT from same household, stay 6 feet apart and DO NOT share equipment.
• Everyone must wear face coverings.

Callippe Golf Course safety protocols: https://www.playcallippe.com/

Tennis courts protocols: https://www.lifetimeactivities.com/facility-update-5-5-2020-pleasanton/

• Equipment may ONLY be shared among individuals from the same household
• Face coverings are required at all times.

Basketball courts protocols:

• Basketball courts are open ONLY for individuals from the same household or allowed childcare/camp setting  
• Equipment may ONLY be shared among individuals from the same household or allowed childcare/camp setting
• Face coverings are required except while exercising
• California Department of Public Health Skate Park Guidance

Muirwood and Cubby's Dog Parks will be opening beginning June 24. Per the Health Order while at the dog park, all persons must:

• Wear a face covering at all times
• Maintain at least 6-foot social distance at all times
• -Avoid physical contact with others
• Provide own waste bags and water
• Please do NOT enter dog park if feeling sick 

The COVID-19 Emergency Rental Assistance Program (“ERAP”) has the objective of mitigating potential homelessness and displacement of existing Pleasanton residents who are experiencing a decrease in household income due to the COVID-19 pandemic, and thus, unable to pay their rent, by providing a grant to assist eligible tenants pay for delinquent rent.

Applicants may submit an application online at cityservecares.org/renthelp or request an application by phone (925) 208-0660 or by email renthelp@cityservecares.org. Please click on the flyer below for more details or visit CityServe's website. Eligibility and income limits apply.

• Local Regional Testing Site at Alameda County Fairgrounds

  The COVID-19 testing site has relocated to 1111 E. Stanley Blvd and will be open Monday-Friday 8am-2pm, and Saturday 8am-Noon. Call (925) 743-3376 to schedule an appointment. Same day access without appointments are also available.

• Axis is now offering COVID-19 testing for Axis patients and non-patients who are essential workers. Testing is available even if you do not have symptoms, and is available for all ages. Testing is encouraged if you work outside your home. Please call 925-462-1755 to schedule your appointment.

Weekend on Main begins on April 30th through Labor Day weekend. Downtown merchants will once again have the opportunity to expand its outdoor business footprint. Pedestrian access to Main Street will begin at 5pm Fridays and ending at 8pm Sundays. The street closure will continue in this format every weekend through Labor Day. Main Street will be closed to vehicle traffic each weekend, beginning Friday at 3pm and reopening Sunday at 9pm.

CityServe of the Tri-Valley offers connections to a number of resources, such as food banks and shelters, for those in need.

Tri-Valley Haven food pantry hours Monday through Wednesday from 1-5pm and Thursdays from 1-7pm and Fridays from 12-4pm

Alameda County Fairgrounds Drive-Thru Pantry, open weekly, Tuesday & Thursday from 9AM – 3PM Now extended through September 30, 2020.

Pleasanton Unified School District will resume meal services for students on July 13 for students.Groceries pick up is offered weekly at school sites that are distributing breakfast and lunch. Groceries will be offered on Fridays only. This is available to any member of the community in need. Pick-up locations are drive thru. No seating will be offered.

Muslim Community Center East Bay and the Alameda County Community Food Bank distribution Tuesday and Thursdays from 3:00pm-6:00pm at 5724 W Las Positas Blvd. #300. First come, first served.

The library is open for select  indoor “Grab & Go” services. The Library’s hours of operation are as follows: 

• Tuesday, Wednesday, Thursday: 12PM – 6PM 
• Friday, Saturday: 10AM – 5PM 
• Sunday, Monday: Closed 

Those who are unable to take advantage Grab & Go services, or just simply prefer not to visit the Library indoors at this time, can still access many of the Library’s services, resources, and materials remotely through its no-contact Sidewalk Service. 

Visit the Library website for information regarding service availability and safety requirements for entering the building.

The Recreation Department is offering camps and programs for youth and adults both in-person and virtually.

• California Climate Credit: The CPUC is using the CA Climate Credit to reduce April, May, and June 2020 energy bills – To see the full proposal please link here - https://bit.ly/2X3NzZd To comment on the proposal please link here - https://bit.ly/2wW67zW.
• Moratorium on Utility Disconnections: Ordered all CPUC-regulated energy, water, sewer, and communications providers to halt customer disconnections for non-payment. Utilities must also restore service to those whose service was disconnected prior to the CPUC’s March 17, 2020 order.
• Suspended Renewal Requirements: Ensured continued affordable access to communications and energy services by suspending renewal requirements for the low-income programs CARE and the Family Electric Rate Assistance programs.
• Ensuring Full Access to CARE: The California Alternate Rates for Energy (CARE) program provides a 20 to 35 percent discount on utility bills. Many people who have recently lost their job due to COVID-19 will be eligible for the program. Customers just have to call their utility and ask to be enrolled. Information on participating in the program, including monthly income limits, can be found on the CPUC’s website at www.cpuc.ca.gov/General.aspx?id=976.
• Non-essential shutoffs: CPUC is working with utilities to ensure that they cancel all non-essential proactive shut-offs they have planned.
• Protecting Contractors: Ensured that large investor-owned utilities help the economic stability of the large contractor workforce that provides energy efficiency upgrades to low income Californians.
• Reliable Broadband: Asked the largest wireless and Internet service providers to consider suspending data caps and data coverage charges if they have not already done so.

For a list of consumer protection provisions utilities are enacting in response to the COVID-19 pandemic www.cpuc.ca.gov/covid19protections 

The transfer station operated by Pleasanton Garbage Service has remained open for dumping seven days a week from 8:00 am - 4:00 pm. The buy back center is permanently closed: https://pleasantongarbageservice.com/. For more informationplease call (925) 846-2042.

Yes, following the Judicial Council of California's emergency meeting, California Attorney General Xavier Becerra issued updated guidance to California tenants, alerting all tenants of the following aspects of the statewide rules currently in place. During the ongoing state of emergency and for 90 days after it is lifted, the Judicial Council rule prevents new eviction cases from proceeding, except where a court determines that eviction is necessary to protect public health and safety. Additionally, eviction trials in existing cases will be delayed for at least 60 days. Finally, under the Governor’s executive order, until May 31, 2020, qualifying tenants who retain documentation to prove their inability to pay rent and timely notify their landlords that they cannot do so are protected against lockout by the sheriff. Additional information can be found on the Attorney General's Press Release.

In light of concerns surrounding COVID-19 (coronavirus), the City of Pleasanton and Zone 7 Water Agency would like to reassure residents and businesses that this virus has no impact on the safety or supply of your drinking water.

EPA recommends that Americans continue to use and drink tap water as usual. The World Health Organization (WHO) has stated that the, “presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low.” For more information, please visit www.zone7water.com.