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Number of confirmed COVID-19 cases in Alameda County:


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Community Email Newsletters

Shelter in Place Orders

Essential Services
Essential Businesses

What is an Essential Business?

Frequently Asked Questions

We have several options to make returning your library materials as easy as possible.

  • You are welcome to return materials to the outside book drop, adjacent to the library entrance. 
  • Even though our building is closed, library staff are available over the phone and online through our ZenDesk service to extend due dates for you.  
  • If you are staying home (or simply not feeling well), keep your materials and we will happily adjust due dates and make exceptions due to unusual circumstances.

Due to the State and Alameda County Health Department Shelter in Place Order, the City of Pleasanton will have limited building inspection services until May 3, 2020 (subject to extension). The County order (as revised on 3/31) places stricter limitations on both residential and commercial construction activity. Allowable construction projects and permits may schedule inspections, although they will be conducted remotely whenever possible, through a video session on a smart phone or tablet device. All customers wishing to schedule an inspection must contact our staff at 925-931-5300 during normal business hours to do so.  

  • No residential construction is permitted except:
    • Work to ensure an occupied residence is safe, sanitary and habitable.  Examples include securing electrical and gas service for lighting and heating; water heaters and furnaces; operable plumbing for sanitation; completion of roof repairs or replacements in progress; windows and doors if necessary for security or egress; or to address other emergency, health, habitability, and safety issues as determined by the building official. In-progress kitchen and bathroom remodels may be allowed to continue if necessary to provide cooking and sanitation, if no alternative facilities are available at the home.
    • Affordable housing construction projects as defined in the Order. This excludes work on accessory dwelling units.
  • No commercial construction work is permitted, with very limited exemptions, such as work to ensure buildings containing essential businesses (e.g. restaurants, healthcare facilities, etc.), are safe, sanitary and habitable.
  • Other allowable work includes that are necessary to ensure construction sites are safe and secure (e.g. fencing, installing stormwater BMPs, covering materials); and to maintain, repair, or operate essential infrastructure.

Limited Building and Safety Division Services:

  • Accepting only digital building permit applications, at Digital plans are strongly requested as well, through the same email address. Contact our staff to upload large files to our ftp site, or when allowed, to arrange drop-off and pickup of paper plan sets at our Civic Center. Electronic building permit applications and information is available on the City website,
  • Plan checking is being done electronically, and routing electronic plans to our plan check consultants for review.
  • All applications will be processed and routed, but will only issue permits for approved types of projects at this time. Other residential and commercial projects will be processed and reviewed, but will not be issued during this Shelter in Place period.
  • All payments must made by credit card via phone. Payments will be processed on Tuesday and Thursday only.
  • Only scheduling and conducting inspections for allowable construction projects at this time. Projects will be inspected remotely whenever possible through a video session on a smart phone or tablet device supplied by the contractor or homeowner at the job-site; other projects may have on-site inspections, subject to social-distancing protocols.

In light of concerns surrounding COVID-19 (coronavirus), the City of Pleasanton and Zone 7 Water Agency would like to reassure residents and businesses that this virus has no impact on the safety or supply of your drinking water.

EPA recommends that Americans continue to use and drink tap water as usual. The World Health Organization (WHO) has stated that the, “presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low.” For more information, please visit

Our facilities may be closed, but that doesn't mean you can't still take advantage of the many library and recreation resources available online. Visit the Virtual Library & Recreation Center where you'll find a great selection of free applications, online services and quality content that you can access from home. Whether you're looking for entertainment or education, there's something here for you.

Our City has received many generous and kind offers to help provide resources to our frontline workers- police, fire, and health care professionals. While our frontline workers are humbled and grateful for the outpouring of food donations, we are requesting all donations instead be made to local non-profits, or a non-profit of your choice, who are serving our most vulnerable residents.

Local non-profits to support:

Pleasanton Business Support

The City of Pleasanton values the local business community and we share in your concerns in how to continue to navigate through this time of uncertainty and hardship. Please visit our business support resource center for useful information on business and employee relief, and ways to you can support Pleasanton businesses.

Pleasanton Unified School District COVID-19 Information

For Pleasanton Unified School District Families, here is the latest information from the school district regarding COVID-19: PUSD COVID-19 Update Page.

What is Coronavirus (COVID19)?

Novel coronavirus COVID-19 is a virus strain that originated in Wuhan, Hubei Province, China that has spread among humans since Dec. 2019. Coronaviruses usually cause mild respiratory illnesses, such as the common cold. Some coronaviruses have caused more severe illness, such as severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS).

CDC: Coronavirus Disease 2019 (COVID-19) Situation Summary

How does the Coronavirus spread?

COVID-19 primarily spreads when an infected person coughs or sneezes releasing droplets which can travel up to 6 feet. Another person can become infected if these droplets enter their mouth, nose, or eyes directly or through their contaminated hands. An infected person who coughs or sneezes into their hands and touches surfaces such as phones, tables, door handles, or toys can contaminate them.

CDC: How COVID-19 Spreads

What to do if you are sick with COVID-19?

Call ahead to a healthcare professional if you develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, and have been in close contact with a person known to have COVID-19 or if you live in or have recently traveled to an area with ongoing spread. Tell your healthcare professional about your recent travel or contact. Your healthcare professional will work with your state’s public health department and CDC to determine if you need to be tested for COVID-19.

Alameda County Health: What To Do When Sick

Stigma and Fear

We recognize that public health emergencies, such as the Coronavirus 19 outbreak can be stressful for residents and our community, and lead to social stigma and discrimination by associating a disease to a population or nationality, even though not everyone in that population is at risk. A disease like the Coronavirus 19 can make anyone sick regardless of their race or ethnicity.

Dispel and Share Facts About COVID-19

Managing Emotional Health During Uncertain Times

To receive timely updates, follow us on social media @cityofpleasantonca.

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