Playground safety protocols:

• Everyone 2 years and older must wear a face mask
• No eating or drinking while at the playground to ensure face mask are on at all times
• Maintain social distance from others not in your household
• Bring your own hand sanitizer and wash hands before and after playground use
• If the playground is crowded, limit visit to 30 minutes to give others a turn
• If you are sick or considered high risk, please do not visit the park while others are present

BMX park, Skateparks, Tennis courts, and Callippe Preserve Golf Course have all re-opened with safety guidelines.

BMX park and Skatepark safety protocols:

• If NOT from same household, stay 6 feet apart and DO NOT share equipment.
• Everyone must wear face coverings.

Callippe Golf Course safety protocols: https://www.playcallippe.com/

Tennis courts protocols: https://www.lifetimeactivities.com/facility-update-5-5-2020-pleasanton/

• Equipment may ONLY be shared among individuals from the same household
• Face coverings are required at all times.

Basketball courts protocols:

• Some basketball courts are open ONLY for individuals from the same household or allowed childcare/camp setting  
• Equipment may ONLY be shared among individuals from the same household or allowed childcare/camp setting
• Face coverings are required except while exercising

Muirwood and Cubby's Dog Parks will be opening beginning June 24. Per the Health Order while at the dog park, all persons must:

• Wear a face covering at all times
• Maintain at least 6-foot social distance at all times
• -Avoid physical contact with others
• Provide own waste bags and water
• Please do NOT enter dog park if feeling sick 

The COVID-19 Emergency Rental Assistance Program (“ERAP”) has the objective of mitigating potential homelessness and displacement of existing Pleasanton residents who are experiencing a decrease in household income due to the COVID-19 pandemic, and thus, unable to pay their rent, by providing a grant to assist eligible tenants pay for delinquent rent.

Applicants may submit an application online at cityservecares.org/renthelp or request an application by phone (925) 208-0660 or by email renthelp@cityservecares.org. Please click on the flyer below for more details or visit CityServe's website. Eligibility and income limits apply.

• Local Regional Testing Site at Alameda County Fairgrounds

  The COVID-19 testing site has relocated to 1111 E. Stanley Blvd and will be open Monday-Friday 8am-2pm, and Saturday 8am-Noon. Call (925) 743-3376 to schedule an appointment. Same day access without appointments are also available.

• Axis is now offering COVID-19 testing for Axis patients and non-patients who are essential workers. Testing is available even if you do not have symptoms, and is available for all ages. Testing is encouraged if you work outside your home. Please call 925-462-1755 to schedule your appointment.

The City of Pleasanton is adhering to the Alameda County Public Health Department's order to shelter in place to limit the spread of COVID-19. While the order is in effect, most of the City's Permit Center services are being conducted online and by phone, and through in-person appointments for select limited services. Effective July 27 2020:

Construction Projects: All construction projects are subject to safety protocols included in the Alameda County Order of the Health Officer No. 20-10 dated April 29, 2020. Please review the Appendix B-1 for Small Construction Project Safety Protocol or Appendix B-2 for Large Construction Project Safety Protocol. Complete a COVID-19 Construction Project Safety Certification form and post at the job site.

•  Building Plan Review: We are only accepting digital building permit applications during this time. No paper submittals will be accepted. We are plan checking electronically and routing electronic plans to our plan checkers and consultants for review. To check the status of your permit, please visit www.pleasantonpermits.com.
• To apply for a permit, please visit our UPDATEDElectronic Building Plan Check Submittal page for more information and to submit.
• Please allow 2-3 business days for processing and for staff to contact you regarding your submittal.
• Available to answer building related questions via phone, email or by appointment at 925-931-5300 or buildingdivision@cityofpleasantonca.gov.
•  Building Inspections: Inspection requests can be done online at www.pleasantonpermits.comor by calling 925-931-5300, Press 1. Inspections may be conducted through a video session on your smart phone or tablet at the jobsite. You will be contacted the morning of your inspection to coordinate the time of your inspection. All construction safety protocols must be in place and a signed COVID-19 Construction Project Safety Certificationform provided to our inspector prior to the inspection.
•  Planning: We are only accepting electronic Planning applications during this time. No paper submittals will be accepted. Please visit our Electronic Planning Submittalpage for more information and instructions. We are available to answer zoning, land use and development questions via phone, email or by appointment at 925-437-4009 or pod@cityofpleasantonca.gov.

· Engineering: We are only accepting electronic encroachment permit submittals and Heritage Tree Removal applications via email or by appointment. We are available to answer questions via phone, email or by appointment at 925-437-4005 or eod@cityofpleasantonca.gov (Engineer On Duty); or 925-931-5672 or 925-931-5514 (Landscape Architecture).

Outdoor shared public swimming pools and wading pools may open with guidelines: https://covid-19.acgov.org/covid19-assets/docs/shelter-in-place/20-14c-outdoor-shared-pools-guidance-eng-2020.08.21.pdf

• Aquatic fitness classes allowed with restrictions.
• Unstaffed pools must create a reservation or sign-up system. Staffed pools must implement capacity and lane limitations to allow for physical distancing.
• Face coverings are required when not swimming.
• Poolside and deck furniture are not permitted.
• The following must remain closed:
• All indoor areas associated with the pool, including locker and shower areas, except restrooms
• Water slides, water rides, and other water attraction areas
• Water fountains, except no-touch bottle filling stations
• Common areas, including snack bars, deck and lounging or sunbathing areas
• The State of California does not allow spas, hot tubs, saunas, and steam rooms to operate indoors or outdoors.
• Indoor shared public swimming pools and wading pools must remain closed, except for pools that are part of a healthcare operation or personal household pools used only by members of the same household or living unit.

The Hometown Holiday Celebration and Tree Lighting will be celebrated virtually this year on Saturday December 5 on Tri-Valley Community Television. For more details: www.hometownholiday.com

The Main Street closures have ended for this year, and the City will work with PDA and consider a similar street closure next summer.

Our City has received many generous and kind offers to help provide resources to our frontline workers- police, fire, and health care professionals. While our frontline workers are humbled and grateful for the outpouring of food donations, we are requesting all donations instead be made to local non-profits, or a non-profit of your choice, who are serving our most vulnerable residents.

Local non-profits to support:

• Axis Community Health
  http://www.axishealth.org/about_us/donate.html
• CityServe of the Tri-Valley
  https://cityservetrivalley.org/donate/
• Open Heart Kitchen
  https://www.openheartkitchen.org/donate/
• Tri-Valley Haven
  http://www.trivalleyhaven.org/donate.html
• Senior Support Program of the Tri-Valley
  https://www.ssptv.org/donate.html
• Spectrum Community Services - Meals on Wheels
  https://www.spectrumcs.org/donate
• 2-1-1 Eden I & R
  http://edenir.org/donate/
• Stanford Health Care - ValleyCare
  Supply and Equipment Donations Instructions
  Food Donations

CityServe of the Tri-Valley offers connections to a number of resources, such as food banks and shelters, for those in need.

Tri-Valley Haven food pantry hours Monday through Wednesday from 1-5pm and Thursdays from 1-7pm and Fridays from 12-4pm

Alameda County Fairgrounds Drive-Thru Pantry, open weekly, Tuesday & Thursday from 9AM – 3PM Now extended through September 30, 2020.

Pleasanton Unified School District will resume meal services for students on July 13 for students.Groceries pick up is offered weekly at school sites that are distributing breakfast and lunch. Groceries will be offered on Fridays only. This is available to any member of the community in need. Pick-up locations are drive thru. No seating will be offered.

Hour long sessions will be available for participants 12 years and older through the Library and Recreation Department’s registration software starting on Friday, September 4th at 8 a.m. 

Reservations may be made for the entire week (one session/day per person) four days in advance for Pleasanton residents, three days in advance for non-residents. Pre-registration is required, and limited spaces will be available. Registration and payment will not be offered on-site. Link to: http://www.cityofpleasantonca.gov/gov/depts/cs/aquatics/default.asp

As of March 16, the Library has reopened for select “Grab & Go” services. The Library’s hours of operation are as follows: 

Tuesday, Wednesday, Thursday: 12PM – 6PM 

Friday, Saturday: 10AM – 5PM 

Sunday, Monday: Closed 

Visit the Library website for information regarding service availability and safety requirements for entering the building. Those who are unable to take advantage Grab & Go services, or just simply prefer not to visit the Library at this time, can still access many of the Library’s services, resources, and materials remotely. The Library will also continue offering the very popular no-contact Sidewalk Service. 

Yes, property owners are required to maintain their property free of hazards, including any hazard created by the presence of weeds, grass, brush, debris, growth or other matter which may support fire travel. Per the countywide Stay at Home Order, residents can still hire workers to help manage your hazardous vegetation. For more information, please see the Livermore-Pleasanton Weed Standards for 2020.

• California Climate Credit: The CPUC is using the CA Climate Credit to reduce April, May, and June 2020 energy bills – To see the full proposal please link here - https://bit.ly/2X3NzZd To comment on the proposal please link here - https://bit.ly/2wW67zW.
• Moratorium on Utility Disconnections: Ordered all CPUC-regulated energy, water, sewer, and communications providers to halt customer disconnections for non-payment. Utilities must also restore service to those whose service was disconnected prior to the CPUC’s March 17, 2020 order.
• Suspended Renewal Requirements: Ensured continued affordable access to communications and energy services by suspending renewal requirements for the low-income programs CARE and the Family Electric Rate Assistance programs.
• Ensuring Full Access to CARE: The California Alternate Rates for Energy (CARE) program provides a 20 to 35 percent discount on utility bills. Many people who have recently lost their job due to COVID-19 will be eligible for the program. Customers just have to call their utility and ask to be enrolled. Information on participating in the program, including monthly income limits, can be found on the CPUC’s website at www.cpuc.ca.gov/General.aspx?id=976.
• Non-essential shutoffs: CPUC is working with utilities to ensure that they cancel all non-essential proactive shut-offs they have planned.
• Protecting Contractors: Ensured that large investor-owned utilities help the economic stability of the large contractor workforce that provides energy efficiency upgrades to low income Californians.
• Reliable Broadband: Asked the largest wireless and Internet service providers to consider suspending data caps and data coverage charges if they have not already done so.

For a list of consumer protection provisions utilities are enacting in response to the COVID-19 pandemic www.cpuc.ca.gov/covid19protections 

Yes. The market is located on W. Angela and is now re-situated to create a more physical distancing friendly environment. An additional hour (8:00am to 9:00am) is dedicated to seniors (ages 60 and older) and those most at risk. Please note that the addition of this hour will be discontinued starting March 6th and Farmers’ Market hours will return to normal operation: 9:00am-1:00pm. Working closely with local officials, PCFMA has made changes to the farmers’ market to ensure that all regulations in the county updates are being followed and added additional rules that will further protect the Pleasanton community.

Pleasanton Farmer's Market Safety Guidelines:https://pcfma.org/pcfma-coronavirus/

The transfer station operated by Pleasanton Garbage Service has remained open for dumping seven days a week from 8:00 am - 4:00 pm. The buy back center is permanently closed: https://pleasantongarbageservice.com/

Yes, the cities of Pleasanton, Livermore and Dublin have formally asked the Alameda County Public Health Department to consider looser restrictions in the Tri-Valley area due to the lower case count.

While the Alameda County Office of Public Health denied the request, the County to allow more activities under its Health Officer Orders this Friday, June 19, which will move the county further along its path to relax restrictions by reopening outdoor museums, outdoor restaurant dining, religious services, indoor/outdoor retail, and outdoor fitness classes.

Yes, following the Judicial Council of California's emergency meeting, California Attorney General Xavier Becerra issued updated guidance to California tenants, alerting all tenants of the following aspects of the statewide rules currently in place. During the ongoing state of emergency and for 90 days after it is lifted, the Judicial Council rule prevents new eviction cases from proceeding, except where a court determines that eviction is necessary to protect public health and safety. Additionally, eviction trials in existing cases will be delayed for at least 60 days. Finally, under the Governor’s executive order, until May 31, 2020, qualifying tenants who retain documentation to prove their inability to pay rent and timely notify their landlords that they cannot do so are protected against lockout by the sheriff. Additional information can be found on the Attorney General's Press Release.

In light of concerns surrounding COVID-19 (coronavirus), the City of Pleasanton and Zone 7 Water Agency would like to reassure residents and businesses that this virus has no impact on the safety or supply of your drinking water.

EPA recommends that Americans continue to use and drink tap water as usual. The World Health Organization (WHO) has stated that the, “presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low.” For more information, please visit www.zone7water.com.